1Information We Collect

1.1 Information You Provide

• Contact details: name, email address, phone number, company name, and job title when you fill in a contact form, request a proposal or audit, subscribe to updates, or communicate with us.
• Engagement information: business details, website access credentials, platform accounts, and project materials shared with us for the purpose of delivering services.
• Billing information: billing address, tax identifiers, and payment records. Card payments are processed by third-party payment providers; we do not store full card numbers.

1.2 Information Collected Automatically

• Usage data: pages visited, time on page, referring URLs, and interactions with the Site.
• Device data: IP address, browser type, operating system, device identifiers, and approximate location derived from IP.
• Cookies and similar technologies: as described in our Cookie and Cache Policy.

1.3 Information from Third Parties

• Analytics providers (such as Google Analytics) and advertising platforms.
• Publicly available business information used to research and qualify prospective clients.
• Referral partners, where you have been introduced to us.

2How We Use Your Information

We use personal information to:

• Respond to enquiries and provide proposals, audits, and quotes.
• Deliver, manage, and improve our SEO, GEO/AI visibility, web development, and related services.
• Send invoices, process payments, and maintain accounting records.
• Send service updates and, with your consent where required, marketing communications. You can unsubscribe at any time.
• Analyse Site performance and improve our content and user experience.
• Protect the security of the Site, prevent fraud, and enforce our Terms of Service.
• Comply with legal obligations.

3Legal Bases (GDPR and UK GDPR)

Where the GDPR or UK GDPR applies, we process personal data on the following legal bases:

• Contract: to perform an engagement with you or take pre-contractual steps at your request.
• Legitimate interests: to operate and improve the Site, market our services to business contacts, and protect our business, balanced against your rights.
• Consent: for non-essential cookies and email marketing where required. You may withdraw consent at any time.
• Legal obligation: to comply with tax, accounting, and other legal requirements.

4Who We Share Information With

We do not sell personal information. We share it only with:

• Service providers: hosting providers, analytics services, email and CRM platforms, payment processors, and productivity tools that process data on our behalf under appropriate safeguards.
• Advertising platforms: where marketing cookies are enabled, as described in our Cookie and Cache Policy and the Do Not Sell or Share My Personal Information page.
• Professional advisers: accountants, lawyers, and insurers where necessary.
• Authorities: where required by law, court order, or to protect our legal rights.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy.

5International Data Transfers

We are based in India and serve clients globally, so personal information may be transferred to and processed in countries other than your own, including India and the United States. Where required, we use appropriate safeguards for such transfers, including Standard Contractual Clauses, the UK International Data Transfer Addendum, and vendor agreements with recognised transfer mechanisms.

6Data Retention

We retain personal information only as long as necessary for the purposes described in this policy:

• Enquiry data: up to 24 months from last contact.
• Client engagement and billing records: for the duration of the engagement plus the period required by tax and accounting laws (generally up to 8 years in India).
• Analytics data: up to 24 months, in aggregated or pseudonymised form where possible.

When data is no longer needed, we delete it or irreversibly anonymise it.

7Security

We use reasonable technical and organisational measures to protect personal information, including access controls, encrypted connections (HTTPS), credential management for client platform access, and vendor due diligence. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information, subject to legal exceptions.
• Object to or restrict certain processing, including direct marketing.
• Receive a portable copy of information you provided to us.
• Withdraw consent at any time, without affecting prior processing.
• Opt out of the sale or sharing of personal information (see our Do Not Sell or Share My Personal Information page).
• Lodge a complaint with your local data protection authority, including the ICO (UK), your EU supervisory authority, the OAIC (Australia), the PCPD (Hong Kong), or the Data Protection Board of India.

To exercise any right, email info@alphageekstech.com. We may need to verify your identity before acting on a request, and we will respond within the timeframe required by applicable law.

9Marketing Communications

We send marketing emails only where permitted by law, either with your consent or to existing business contacts regarding similar services. Every marketing email includes an unsubscribe link. Unsubscribing does not affect service or billing communications for active engagements.

10Children's Privacy

The Site and our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us and we will delete it.

11Third-Party Links

The Site may link to third-party websites and platforms. We are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

12Changes to This Policy

We may update this policy periodically. Material changes will be highlighted on this page, and the effective date above will be revised. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

13Contact Us

For privacy questions or requests, contact: